Recently The Government of India launched A Passenger Assistance Control Room (PACR) under Ministry of Civil Aviation. The secretary of MoCA Shri Samir Kumar Sinha informed that the PACR functions as an integrated hub bringing together officials from the Ministry of Civil Aviation, Directorate General of Civil Aviation (DGCA), Airports Authority of India (AAI), airline operators and other key stakeholders under one roof at Udaan Bhawan, in New Delhi. The PACR operates round-the-clock, continuously monitoring aviation operations, attending to passenger calls and coordinating real-time assistance and grievance resolution very efficiently and effectively.
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Here is some of the MCQs to complete the information. so let’s start the MCQ.
01) The Passenger Assistance Control Room (PACR) was recently launched by the Government of India under which of the following Ministry to monitor aviation operations?
A) Prime Minister Secretariate
B) Ministry of Home Affairs
C) Ministry of Civil Aviation
D) Ministry of Transport & Air Control
Correct answer is option “C”
02) What is the aim behind to launch The Passenger Assistance Control Room (PACR) platform of the government from the following?
A) To improve promptness in air travel
B) To put effectiveness in resolving air travellers’ grievances
C) Only option B
D) Option A & B both
Correct answer is option “D”
03) The Passenger Assistance Control Room (PACR) functions as an integrated hub with officials from Ministry of Civil Aviation and which of the following partners?
A) Directorate General of Civil Aviation (DGCA)
B) Airports Authority of India (AAI)
C) Airline operators and other stakeholders
D) All the above
Correct answer is option “D”
04) The office of The Passenger Assistance Control Room (PACR) is located at which of the following place in New Delhi?
A) Udaan Bhawan, New Delhi
B) IGIA, New Delhi
C) Vayu Bhawan, New Delhi
D) Safdarjung Airport, New Delhi
Correct answer is option “A”
05) What is the main task from the following of The Passenger Assistance Control Room (PACR) to monitor aviation operations smoothly?
A) To attends passenger calls
B) To coordinate real-time assistance
C) To resolve the grievance
D) All the above
Correct answer is option “D”
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All the best for a bright future.